Privacy Policy

Effective Date: May 21, 2025

1. Our Promise

   Your privacy is paramount to us at gamesscape.it.com. This policy explains what data we collect, how we use it, and the measures we take to protect it.

2. Information We Collect

   To provide and refine our services, we may gather:

   • Account Details: username, email, date of birth, gaming preferences.
   • Order Records: purchase history, license keys, dates, and encrypted payment tokens.
   • Device Data: hardware model, operating system, browser type, IP address, session logs.
   • Usage Data: in-game statistics, achievements, forum posts, and support interactions.
   • Cookies & Trackers: preferences stored via cookies and local storage.
3. How We Use Your Data

   We process your information to:

   • Improve Performance: speed up page loads and navigation.
   • Personalise Content: suggest games and deals tailored to you.
   • Secure Accounts: detect unauthorised access and prevent fraud.
   • Support You: deliver efficient customer assistance using your history.
   • Marketing: send targeted offers, with the option to unsubscribe.
4. Security Practices

   We employ robust safeguards such as:

   • Encryption: SSL/TLS in transit and AES-256 at rest.
   • Access Control: role-based permissions limit data access.
   • Regular Audits: vulnerability scans and penetration tests.
   • Incident Response: a dedicated team monitors and addresses breaches.
5. Sharing & Disclosure

   We never sell your personal data. We may share with:

   • Service Providers: hosting, payment, and email services under NDA.
   • Affiliates: to synchronise data across our group.
   • Legal Authorities: when required by law or to enforce our policies.

   Third parties must use your data only for agreed purposes.

6. Your Rights

   You may be entitled to:

   • Access: request a copy of your data.
   • Rectification: correct inaccuracies.
   • Erasure: request deletion, subject to legal requirements.
   • Restriction: limit certain processing.
   • Portability: receive your data in a machine-readable format.

   To exercise these rights, contact privacy@gamesscape.it.com or use your account settings.

7. Cross-Border Transfers

   Your data may be processed outside the UK. We apply standard contractual clauses and GDPR safeguards.

8. Children’s Data

   We do not knowingly collect data from those under 13. If discovered, such data will be removed.

9. Policy Updates

   We may revise this policy periodically. Significant changes will be posted with a new effective date and, if required, notified by email.

10. Contact Us

    For privacy questions or to submit a request, reach out:

    Email: privacy@gamesscape.it.com
    Address: Houndshill, Market St, Blackpool FY1 1PB